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Frequently Asked Questions
Find answers to common questions about using app and services
If you have received your course invoice via email, log in to your Crossroads web app. On your
dashboard, you will find details of any outstanding invoices. Simply click 'Proceed to Pay' and
follow the steps to complete your payment
We accept multiple payment options, including credit/debit cards, net banking, and UPI from most
banks in India.
However, in the rare event that your payment card or any other instrument isn't accepted at our gateway, we recommend choosing an alternative payment method.
However, in the rare event that your payment card or any other instrument isn't accepted at our gateway, we recommend choosing an alternative payment method.
Once your payment is successfully processed, you will receive a confirmation email from us.
Additionally, you can view the transaction details in your account under the 'Transactions'
section.
If you don't receive a confirmation within a few hours, please contact our support team with your payment details for assistance.
If you don't receive a confirmation within a few hours, please contact our support team with your payment details for assistance.
If you forget your password, enter your Crossroads ID on the login page and click 'Continue' Then,
select the 'Forgot Password' link and follow the instructions to reset your password.
If you forget your Crossroads ID, please contact our office for assistance in retrieving your unique ID.
If you forget your Crossroads ID, please contact our office for assistance in retrieving your unique ID.
If you have any further questions, feel free to reach out to us for assistance at (0484) 2551809 or support@crossroadsmusic.in